Our Privacy Policy

Protecting your privacy and handling data responsibly are fundamental to how we operate. This Privacy Policy explains how we collect, use, protect, and manage information in connection with our AI training, data annotation, safety alignment, and advisory services. It is designed to provide transparency, set clear expectations, and outline the responsibilities of both our organization and our clients when engaging with our platform and services. As an AI training provider, we work with a wide range of data types, including business information, technical datasets, and, in some cases, sensitive or regulated data supplied by clients. We take this responsibility seriously and implement safeguards to ensure data is handled lawfully, ethically, and securely. Our practices are aligned with applicable data protection laws and industry standards, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regional regulations where applicable. This policy also clarifies the limits of our liability, the role of third-party service providers, and the obligations of clients when submitting data for AI training, evaluation, or annotation. By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Data Collection, Use, and Protection

  • Types of Data We CollectWe may collect personal information such as names, email addresses, company details, and contact information, as well as non-personal and technical data related to AI training projects. This may include datasets, prompts, model outputs, logs, and metadata provided by clients. We only collect data that is necessary to deliver our services, communicate effectively, and meet legal or contractual obligations. We do not knowingly collect personal data beyond what is required for legitimate business purposes.
  • Purpose of Data UseCollected data is used to provide AI training, annotation, safety evaluation, consulting, and support services. It may also be used for quality assurance, performance analysis, internal research, and service improvement. We do not use client data to train generalized or third-party models unless explicitly agreed in writing, and data is processed strictly within the scope defined by client agreements and applicable laws.
  • Data Security and SafeguardsWe implement technical and organizational measures to protect data from unauthorized access, loss, misuse, or disclosure. These measures include encryption, access controls, a secure system, and role-based permissions. While no system can guarantee absolute security, we take reasonable and industry-standard steps to minimize risk and continuously improve our security standards.
  • Data Retention and DeletionWe retain data only for as long as necessary to fulfill contractual obligations, comply with legal requirements, or resolve disputes. Upon completion of services or upon verified request, data may be securely deleted or anonymized, subject to legal or regulatory retention requirements. Retention periods may vary depending on the nature of the data and applicable laws.
  • Your Rights and ChoicesDepending on your jurisdiction, you may have rights to access, correct, restrict, or delete your personal data. Requests related to data rights can be submitted through our designated contact channels. We will respond in accordance with applicable data protection laws and within required timeframes.

Liability, Disclaimers, and Third-Party Handling

  • Client Responsibility for Submitted DataClients are responsible for ensuring that any data they submit is lawfully obtained and does not violate privacy, intellectual property, or confidentiality obligations. This includes securing necessary consents and ensuring compliance with applicable data protection laws. We do not independently verify the legality of client-provided data unless contractually agreed.
  • Limitations of LiabilityWhile we take reasonable steps to protect data, we are not liable for indirect, incidental, or consequential damages arising from data use, loss, or AI model outcomes, except where required by law. AI systems are probabilistic by nature, and we do not guarantee specific outcomes, accuracy levels, or regulatory approval unless explicitly stated in a written agreement.
  • Use of Third-Party Service ProvidersWe may engage trusted third-party providers for infrastructure, cloud storage, analytics, or communication services. These providers are selected based on security and compliance standards and are contractually obligated to protect data. Data shared with third parties is limited to what is necessary to deliver our services.
  • Cross-Border Data TransfersWhere data is transferred across jurisdictions, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms. Data transfers are conducted in compliance with applicable cross-border data protection regulations.
  • Policy Updates and ChangesWe may update this Privacy Policy periodically to reflect changes in law, technology, or business practices. Updates will be posted on our website with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.