Our Terms and Conditions

These Terms govern your access to and use of our website, platforms, and AI training-related services; data annotation, AI safety alignment, model evaluation, and consultation, among others. By accessing our website or engaging our services, you agree to these Terms and Conditions. Our services are designed to support organizations in developing, training, evaluating, and deploying AI systems responsibly. Due to the evolving nature of artificial intelligence, outcomes may vary depending on data quality, implementation context, and external dependencies. These Terms are intended to define the scope of our obligations, set expectations for clients, and limit risk exposure for all parties while ensuring compliance with applicable laws and ethical standards. Our Terms apply to all users, including visitors, clients, partners, and authorized representatives acting on behalf of organizations. Additional terms may apply to specific services and will be provided in separate agreements or statements of work, and in the event of a conflict, those documents shall be revisited.

Use of Services, Client Obligations, and Acceptable Use

  • Scope of ServicesWe provide AI training, data annotation, safety evaluation, red teaming, fine-tuning support, and advisory services as agreed contractually. Services are provided on a best-effort basis and may evolve as technology and regulatory requirements change. We reserve the right to modify, suspend, or discontinue any service with reasonable notice.
  • Client Responsibilities and Data OwnershipClients are solely responsible for the legality, accuracy, and ownership of any data, content, or materials submitted to us. This includes ensuring that submitted data does not infringe intellectual property rights, violate privacy laws, or breach confidentiality obligations. Clients retain ownership of their data unless otherwise agreed in writing.
  • Acceptable Use of ServicesYou agree not to use our services for unlawful, harmful, deceptive, or unethical purposes, including activities that violate AI governance standards, human rights, or applicable regulations. Misuse of services may result in suspension or termination without refund or liability.
  • Compliance With Laws and RegulationsClients must ensure compliance with all applicable local, national, and international laws, including data protection, AI governance, and sector-specific regulations. We do not provide legal or regulatory compliance guarantees unless agreed beforehand.
  • Intellectual Property RightsAll proprietary methodologies, tools, processes, and materials developed by us remain our intellectual property unless agreed otherwise. No license or ownership transfer is implied beyond the limited right to use deliverables for their intended purpose.

Liability, Modifications, and Review of Terms

  • Disclaimer of WarrantiesOur services are provided “as is” and “as available.” We make no warranties regarding uninterrupted availability, error-free operation, or specific AI performance outcomes. AI systems are inherently probable-based, and results may vary based on inputs and deployment context.
  • Limitation of LiabilityTo the maximum extent permitted by law, we shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services, including loss of data, revenue, or business opportunities. Our total liability shall not exceed the fees paid for the relevant service, unless required by law.
  • Third-Party DependenciesOur services may rely on third-party platforms, cloud providers, or tools, but we are not responsible for outages, failures, or data issues caused by third parties beyond our reasonable control.
  • Governing Law and Dispute ResolutionThese Terms shall be governed by applicable laws as specified in relevant agreements or jurisdictional requirements. Any disputes arising under these Terms shall be resolved through good-faith negotiation prior to formal legal proceedings, unless otherwise in accordance with the law.
  • Right to Review and Revise TermsWe reserve the right to review, update, or revise these Terms and Conditions at any time to reflect changes in law, technology, or business practices. Updated terms will be posted on our website with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.